Admissions Officer

Role Overview: This role is responsible for providing highly effective data management, documentation, school tours, and general administration duties, assisting the team to enrol the target number of qualifying students into the school each year and delivering a seamless experience for parents and children.

Responsibilities:

• Collaborate with the Communications and Marketing team to execute targeted marketing campaigns, participate in recruitment events, and build relationships with parents and other stakeholders.
• Provide excellent customer service to prospective parents throughout the admissions process.
• Respond to inquiries promptly and professionally and provide accurate and detailed information about the school’s curriculum, admissions requirements, and application procedures.
• Coordinate and administer student testing and assessment procedures, including entrance exams, interviews, and language proficiency tests.
• Assist in managing the admissions application process, including collecting and organizing application materials, tracking applicant status, and ensuring all necessary documentation is complete.
• Schedule and conduct family visits providing personalised tours, answering questions, and highlighting the unique aspects of the school.
• Maintain accurate and up-to-date student information and admissions related data in the school’s management information system.
• Generate reports and assist in analysing enrolment trends and patterns. Ensure data integrity and support the development of a comprehensive prospect and applicant tracking system.

Qualifications, Skills and Knowledge:

• Bachelor’s degree in education, business, marketing, or a related field.
• One to two years working experience.
• Previous experience in admissions, student recruitment, customer service, or a related role.
• Excellent interpersonal skills and the ability to build relationships with prospective parents, and educational consultants.
• Strong written and verbal communication skills.
• Proficiency in using office software (e.g., Microsoft Office Suite).
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize workload effectively.
  

Personal Traits:

• Charismatic, empathetic, and a good listener.
• Adaptability and the ability to work in a fast-paced environment.
• Problem-solving skills and the ability to remain calm under pressure.
• Discretion and the ability to handle sensitive information confidentially.
• Team player with a positive attitude.
• Adaptability and willingness to take on new responsibilities.
• Commitment to upholding the values and ethos of Charterhouse Lagos.
• A drive for excellence, an appreciation of the importance of education and an understanding and appreciation of the aims, mission and values of the school.

Download the Recruitment Pack at the bottom of the page to read the full Job Description.

Safeguarding

Charterhouse Lagos is committed to safeguarding and promoting the welfare of all our students and expects all applicants to share this commitment. We follow safer recruitment practices which are aligned with recommendations from the International Task Force on Child Protection. We aspire to the highest international standards of recruiting practices with specific attention to child protection. All appointments are subject to interviews, identity checks, criminal record checks, social media checks and successful references.

Data Protection

The personal data relating to candidates, including personal data provided in, or along with the enquiry and application forms, is required to be collected by Charterhouse Lagos/The Huntington Education Group, for purposes of candidate evaluation, and facilitating the recruitment process. By providing us with your personal data, you give your consent to us for collecting, retaining, processing, transferring (including cross-border transfer) and disclosing personal data to any third parties (including intra-group) for achieving the above purpose.

Diversity, Equality and Inclusion

At Charterhouse Lagos, we want everyone to feel valued, appreciated, and free to be who they are at work, whilst remaining true to the culture and laws of Nigeria. Our recruitment processes are designed to prevent discrimination regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

Click here to read our Safeguarding Policy.